How to cancel a scheduled payment?

With Pay Bills, you can easily cancel scheduled payments right up to the day they're scheduled to start processing. 

1. Go to the Payments tab.
2. In the Scheduled sub-tab, find the payment you want to cancel.

    

   NOTE: The difference between Scheduled status & In progress status.

   You can cancel the payment up until it’s processed, at this stage it is labeled Scheduled. When the status changes to In progress, you can no longer cancel it. If you want to cancel a payment that’s in progress, you’ll need to contact our payment operations team.

3. Click View payment.

4. In the payment details section on the right, click Cancel payment.
5. In the pop-up message, click Cancel payment to confirm.