Why you may not be able to add your credit card

  • Updated

Having trouble adding a credit card to Pay Bills? Then you've probably seen the error message below. We're here to help.

 

only_credit_cards_can_be_added.png

 

This issue may be because:

1. The card is a prepaid debit card (which we don't support at this time).

2. The credit card is a personal card, where Pay Bills can only process commercial, corporate, or business credit cards. 

3. Incorrect address. Make sure that the zip code you entered is 5 digits and unhyphenated.

 

If you still have issues, please contact us

 



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