Once you understand the timelines for different payment and delivery methods, this article will help you track your payment as soon as the funds have been collected.
Payments have a very linear journey:
- Schedule a payment either with a bill or without a bill.
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When you schedule a payment, it moves to the Payments tab. You can find it in either the Scheduled sub-tab or the All sub-tab.
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Once the funds have been collected, you can track it. Locate it in either the In progress sub-tab or the All sub-tab.
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Click on the payment to open its details.
- The payment progress bar is located at the top of the Payment summary section, on the right side of the page. It helps you monitor the rest of the journey.
The payment progress bar shows:
- Stage 1: DEDUCTED - the money was collected from your account.
- Stage 2: SENT- the payment is being processed.
- Stage 3: DEPOSITED - the money has been successfully delivered to your vendor’s account.
Additionally, when a payment has cleared and reaches stage 3, it’ll move to the Paid sub-tab and will have a green Paid label under the payment status.